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The world leader in integrated window manufacturing systems

At GED Integrated Solutions, we understand that our responsibility to the customer doesn't end after installation.  On the contrary, the completion of a successful "startup" marks the beginning of an important relationship.  Our equipment plays a vital role in your operation.  To this end, it is our mission to ensure complete satisfaction with the operation of your equipment.

From our knowledgeable Field Service Technicians and phone support staff to our expanded training facility, GED Integrated Solutions is committed to providing our customers with superior service.



How do I reach GED Technical Support?

To quickly maneuver through our phone system and reach a phone technical support person without delay during normal business hours, follow the directions below. 

 

Dial 330-963-5401

  • Press 2: Technical Support

          Then:

  • Press 1: Glass Vinyl and Aluminum Fabrication Support
  • Press 2: Software Support

 

For non emergency support e-mail TechSupport@GEDUSA.Com, we will respond to your email within 24 hours.

 

Technical Support Hours

GED has extended Technical Support Hours to better service your needs. 

 

Mon-Friday 7:00 A.M. – 9:00 P.M (EST)

Sat-Sun and Holidays: 8:00 A.M. – 5:00 P.M

 

 


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