Technical Support
Get your GED equipment running at its full potential.
Contacting Technical Support
- Call 330-963-5401
- For non-emergency support, e-mail TechSupport@gedusa.com and we will respond to your email within 24 hours
Technical Support Hours
- Standard Support Hours: Monday-Friday: 8:00 A.M. – 5:00 P.M. (EST)
- Emergency After-Hours Support: Monday – Friday: 5:00 P.M. – 9:00 P.M. (EST)
- Saturday, Sunday & Holidays: 8:00 A.M. – 5:00 P.M. (EST)
Software Support
Keeping your manufacturing plant up to speed and integrated.
Contacting Software Support
- Call 330-963-5401
- For non-emergency support, e-mail Software@gedusa.com and we will respond to your e-mail within 24 hours
Software Support Hours
- Standard Support Hours: Monday-Friday: 8:00 A.M. – 5:00 P.M. (EST)
- Emergency After-Hours Support: Monday-Friday: 7:00 A.M. – 8:00 A.M. and 5:00 P.M. – 9:00 P.M. (EST)
- Saturday, Sunday & Holidays: 8:00 A.M. – 5:00 P.M. (EST)